Definitions:
"The Company" means TRACKAIR, its servants, agents, successors and assigns.
"The Passenger" means jointly and severally the person or company or group of
persons or companies contracting with The Company and extends to his her its or
their heirs, successors and assigns.
Deposits:
A deposit per passenger or charter is required upon reservation, which must be
accompanied by a completed Booking Form. The balance is payable at least 4 weeks
prior to departure. Because of the specifically small size of the group,
discounts are not generally available for children.
Cancellation by the Passenger:
All cancellations must be in writing and addressed to The Company.
Cancellation fees are payable as follows:
If up to four weeks prior to departure - $300
Less than four weeks prior to departure - 50% of full fare
Less than one week prior to departure - 100% of full fare
Plus an amount to cover monies already paid by The Company for Trip
arrangements already made
Refunds are not available for services provided but not utilized by The
Passenger
Cancellation by The Company:
The Company reserves the right to cancel or withdraw a tour or reservations
made by The Passenger in which event, save for the refund of monies paid by The
Passenger, The Company shall not be liable for any loss or damage in respect of
such cancellation or withdrawal.
Legal Liability:
The Company shall be exempt from all responsibility or liability in respect
of any detention, delays, loss, damage, expense, accident, sickness or injury
howsoever and by whomsoever caused and whatever kind occurring of or to The
Passenger at any time, howsoever occasioned, sustained or suffered in or during
any package journey, trip or tour or in carrying out of any arrangements booked
by or through it. The Company shall not be responsible for any misdescription or
misleading information notwithstanding from whence it came.
Alterations to Travel Arrangements:
Whilst every effort will be made to provide the journey, trip or tour
offered, The Company nevertheless must retain the right to change, modify, alter
or cancel any arrangement if they can not be provided for any reason. The
Company accepts no liability or responsibility where delays, cancellations,
price increases or other alterations have been caused by circumstances beyond
its control, including but not limited to delays, interruptions or changes due
to weather conditions, technical problems with transport, industrial action,
natural disasters, riots, terrorist activities, airport closures or other
breakdowns in arrangements. The Company shall not in any circumstances be held
liable for and will not accept responsibility or liability for acts, omissions,
defaults or failures on the part of transportation companies, hotel contractors
and the like, who may provide you with services and facilities at the request of
The Company. The Company in such circumstances acts only as your agent to
introduce you to the companies, persons, accommodation contractors and the like
who provide such services and facilities. Acceptance of these arrangements is a
condition of booking. It is essential that you ensure that The Company is
informed of a contact telephone number or address where you can be reached
immediately prior to departure.
Variation of Price:
All prices quoted, including fares and tour costs are those current at the
date of publication, but are subject to alteration without notice at the
absolute discretion of The Company. It is recommended that you check regularly
to ensure that the latest amendments, if any, are brought to your attention.
Alteration of Conditions:
These conditions cannot be varied or altered or waived by any servant or
agent or representative of The Company or by any person providing services or
facilities unless contained in writing and signed by a Director of The Company.
The Company will not be bound by a representation made or purported to have been
made on its behalf unless The Company confirms such representation in writing.
Illegal Acts:
The Company reserves the right to expel The Passenger from the tour without
payments of compensation should The Passenger commit any illegal or dangerous
act, either prior to or during the tour, or if the Passenger appears likely to
endanger the health or safety or to impair the comfort of other passengers or
crew.
Luggage:
The Company shall not be responsible or liable for any loss, damage or
inconvenience caused in the handling of the Passenger's equipment, property or
luggage, including as a result of negligence.
Agency:
Ancillary tours, accommodation, some travel and other contracts as required
are arranged by The Company as agent for The Passenger and not as principal.
Limitation of Liability:
The Company hereby limits its liability to The Passenger to the maximum
extent permissible by law including without limiting the generality of the
foregoing the exclusion of any liability whatsoever for consequential loss or
damage.
Travel Documents:
The Company takes no responsibility for any invalid or out-of-date travel
documents. It is The Passengers sole responsibility to provide proper travel
documents including any necessary visas and passports
Single Rooms:
The small size of a group can make single room accommodation difficult,
however where single room accommodation is specially requested at the time of
reservation, every effort will be made to provide it, but a special single room
supplement will apply, as per the price applicable to that particular tour.
Baggage Allowance:
Baggage Allowance is 8kg per person and must be strictly adhered to for
safety reasons. This limit applies only if prior arrangements have not been
made.
Aircraft:
The Company reserves the right to substitute aircraft without notice.
Acceptance of Terms:
The Passenger acknowledges having read all the above terms and conditions and
agrees to be bound thereby.
Disabilities or Special Requirement:
Any physical, mental or emotional disability, or special needs that may
require special handling, must be notified by The Passenger in writing when the
reservation is made.